Author: Frank Quisinsky
Date: 22:42:20 11/25/99
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On November 25, 1999 at 18:18:45, alfred palang wrote: >ICD is a good place to buy online chessprograms.The person described in the >previous postings might be a new employee or someone not assigned to handle such >calls but it sounded very much that the person answering the phone was trying >his best to help. I find no offense with that person because he could have >answered the phone saying call back because he's busy mopping the floor! instead >he choosed to help. I think I talked to this guy when I was inquiring about >shredder 4 and he seemed amiable and tried his best to help.I called ICD >numerous times and every time had been satisfied with the staff. There is a >saying: "You can't please everybody", and I agree with this statement >wholeheartedly because my job entails me to deal with people everyday and my >experience tells me so ..thanks..Alfred Happy Thanksgiving Alfred and thanks for your big help (english correction in my News-Ticker) ! Friendly Frank
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