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Subject: Re: CM9000: Windows® 95/2000 not supported?

Author: Jorge

Date: 11:34:23 08/16/02

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On August 15, 2002 at 13:52:50, John Merlino wrote:

>On August 15, 2002 at 04:51:15, José Carlos wrote:
>
>>On August 14, 2002 at 18:15:01, John Merlino wrote:
>>
>>>On August 14, 2002 at 17:57:25, Sean Mintz wrote:
>>>
>>>>Any idea why a decision was made to not officially support 2000?
>>>
>>>A couple of reasons:
>>>
>>>1) It is extremely costly to fully test Chessmaster so that it supports a
>>>particular version of Windows. It was decided to only support those three based
>>>on the estimates of testing costs and tester availability.
>>>
>>>2) Vaguely speaking, Windows 2000 and NT are "business" operating systems, and
>>>not exactly designed for "the general public". Many Ubi Soft (and other
>>>companies) do not support Windows 2000/NT for many of their games, based on this
>>>assumption.
>>>
>>>3) Perhaps (I'm not really sure) it was determined that, taking 1) into account,
>>>the extra cost of testing would not justify the number of units sold to people
>>>with Windows 2000/NT.
>>>
>>>4) Finally, there is the good possibility that the program will work fine on
>>>those systems anyway. If it does, we can say so on the website (with the
>>>appropriate caveats, of course).
>>>
>>>jm
>>
>>  I know it wasn't your decision, but still I want to stongly disagree with the
>>reasons given.
>>
>>1) and 4) Many people here (I'm almost sure) would be happy to receive a free
>>beta and run it for several days under win2k. That way your company would know
>>(instead of "having a good possibility") whether it works fine on win2k or not.
>>
>>2) Win2k professional is largely used by non-business users because it's very
>>stable and works, in general, much better than win98/ME.
>>
>>3) Zero cost for a particular tester and many people using wink2k prof out
>>there.
>>
>>  In my opinion it's a big mistake. I use win2k prof, and I'm not gonna buy a
>>program which is not tested under my OS. Most users will think the same way, so
>>if you get some comments of CM working on win2k, it won't come from people who
>>has bought it, but from pirates, which I don't trust.
>>
>>  José C.
>
>You make good arguments. However, you would be quite surprised at how many
>people who had Windows 2000/NT/XP STILL bought Chessmaster 8000. Admittedly,
>this is probably because 99% of folks do not read the system requirements.
>
>Additionally, Ubi Soft generally does not use "external" beta testers. The only
>exception I know of is the MM-RPG "Shadowbane".
>
>jm

Yes, that may be true John, since I am one of those people, even though I was
aware that it may not be compatible under under Win2000. My CM8000 is running
fine under W2K pro, however I installed it with caution, making sure I have a
system backup procedure (such as an OS imager that we use often here at work).
I would be much more confortable knowing of course that CM9K has been tested
under W2K pro.

As for Beta testers, the best kind are the "external" ones.  I am disappointed
that Ubisoft did not make time for Beta testers.  It may be costly, but they
could have chosen a group and made some sort of a deal of retail price. I know I
would have taken the deal :).

jorge



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