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Subject: Re: CB engine problems - are they related to a computer crash?

Author: Stephen Ham

Date: 11:14:05 12/28/04

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On December 28, 2004 at 13:23:30, William Penn wrote:

>On December 27, 2004 at 18:22:29, Stephen Ham wrote:
>>But now, I can't even boot up the computer to push the System Restore button!
>>Also, my hard-drive is only about 2-months old, since the previous hard-drive
>>crashed due to a hardware failure.
>
>Can you boot into "Safe" mode? The method to get into Safe mode varies from
>computer to computer. On mine if I press F8 during the bootup process, it offers
>me various options including booting into Safe mode. On yours it may be a
>different key. If you can boot into Safe mode, I believe you can run the Windows
>XP System Restore operation from there. That assumes you had the System Restore
>operation active so that a prior restore point is available.
>
>Occasionally System Restore refuses to do a restoration. In that case I've had
>luck if I turn it off for the extraneous drives, and just leave it active on the
>main boot drive (usually C). After doing so, try it again and it may work to
>restore the C drive.
>
>There are some other useful things to try too if you can get into Safe mode.
>Assuming you're running Windows XP(?), run the following command in a Run box
>(Start>Run):
>   sfc /scannow
>That will restore any damaged protected windows system files.
>
>You may also want to run a CHKDSK to fix hard drive/file damage. Enter the
>following into a CMD window to see the options available:
>   CHKDSK /?
>
>If that doesn't work, I believe you should probably still be able to recover the
>computer unless there is a hardware failure. For example: turn on the computer,
>open the CD drawer, insert your op system/recovery CD or system tools CD, then
>turn the computer off/on again. I believe that should work in almost all cases.
>
>WP

Dear WP,

Thanks for the helpful input. I've tried rebooting about 30X since the crash. On
one boot, it did indeed default to a screen that offered me the option to boot
up in SAFE mode. I elected that, and got in, and ran my McAfee anti-virus
software and my spyware and adware softwares. Being ignorant of other things to
do next, I then tried to reboot. But ever since, I get an immediate loud
"alarm-like" noise, which announces a Bios error and the claim that something is
in my "A" drive.

I've downloaded onto a floppy disc a boot-up command for my Windows XP, so I'll
try that, and your other suggestions tonight. Thanks again, WP!

All the best,

Stephen



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