Author: James T. Walker
Date: 17:17:58 08/21/99
Go up one level in this thread
On August 21, 1999 at 20:03:10, pete wrote: >On August 20, 1999 at 12:23:05, KarinsDad wrote: > >>On August 19, 1999 at 17:43:36, Thorsten Czub wrote: >> >>[snip] >> >>> >>>We have worked much on making CSTal think in the right situations. >>>It would be a very easy thing to let CSTal interrupt search >>>10 seconds or 1 minute before time runs out. >>>Chris is too lazy and has no interest in programming >>>stuff like this. he is interested in making the engine stronger. >>>he has shown many times in the past that he is not interested in >>>doing stuff he has no heart-beat for. >>>even if it weakens the program. >>> >>>maybe it is very difficult for other people to understand. >>>because they live a life to OPTIMIZE on quantifying things. >>>But chris does not NEED to bugfix those things. >> >>This type of business immorality is the type of thing that makes customer's >>blood boil. I recently purchased software which failed on my system due to my >>system just barely making the minimum requirements (CPU-wise). I sent an Email >>to the support group at the company and got back a message that due to the large >>number of Emails, it would take 5 to 6 days to get back to me. 12 days later, I >>sent them another Email. A month later, I have still not heard back from them. I >>guess they figure that if they ignore the few customers who have problems with >>their software long enough, those few customers and their problems will >>eventually go away. >> >>CSTal is not free. If it has a bug, it SHOULD be fixed. Chris has no problem >>taking the money from his customers, therefore, he should have no problem fixing >>ALL of the bugs. Defending his actions shows that you are a true friend, but it >>also shows a lack of concern on what is really important. As a true friend, you >>should also be concerned about Chris' reputation in our small community, even >>though Chris may not be concerned about it. >> >>Evidently, Chris has the freedom to ignore these types of things. But, that will >>not endear people to him or CSTal. I made a decision some time back to NOT >>purchase CSTal mainly on Chris' reputation. My choice. As it turns out, maybe >>that was not such a bad decision after all. >> >>KarinsDad :| >> >> He concentrates >>>and has the freedom to concentrate on doing whatever he wants. IMO >>>a very privileged situation. he does not need to fix it, because he >>>earns his money with other things. Amateurs have IMO the same priviliged >>>situation. they don't need to do things they don't like. >>>Ed or Marty or Matthias Wüllenweber e.g. have more pressure on their shoulders. >>>They are forced to do certain things. If they don't do it, whole >>>bunch of customers complain over the whole internet. > > >As I agree that you have the freedom to buy or not buy everything you like for >sure I don't agree with the thoughts about Tal. > >Some people don't seem to realize that Chris Whittington and Thorsten Czub are >two different people and I don't think Chris ever would have said that losing on >time is a cool feature :=) > >I was an early buyer of CSTal2 ; I didn't understand a few things and there were >a few bugs still ; _everything_ was fixed , _everything_ was explained . The >support was simply great , fast and friendly . > >pete
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